• RGH receives top honor in hospital quality

    October 17, 2019
    PORTALES, NEW MEXICO, October 16, 2019 – Five New Mexico hospitals, serving the state’s rural
    communities, earned the Hospital Improvement Innovation Network (HIIN) award, one of New Mexico
    Hospital Association’s (NMHA’s) premier honors for hospital quality. Hospitals were honored for projects
    that enlisted multiple teams and approaches to reduce hospital readmissions, the occurrence of infections
    and adverse drug events.

    The HIIN Critical Access/Rural Hospital awardees are: Holy Cross Medical Center (Taos), Mimbres
    Memorial Hospital and Nursing Home (Deming), Miners’ Colfax Medical Center (Raton), Roosevelt
    General Hospital (Portales) and Socorro General Hospital (Socorro).
    “New Mexico hospitals’ performance, throughout the HIIN project, has been nothing short of
    extraordinary,” said John Harris, NMHA board member and CEO of Memorial Medical Center in Las
    Cruces, N.M.

    “To be recognized as one of the top community hospitals in New Mexico is an extraordinary
    accomplishment and one we are most proud of. It reflects the commitment of our team of dedicated staff
    to provide care of the highest quality while ensuring patients who entrust us with their care are kept safe,”
    said Kaye Green, CEO of Roosevelt General Hospital.

    Collectively, all 36 New Mexico acute care hospitals have met the 20 percent overall reduction goal of
    inpatient harm. These reductions translate into over 5,500 prevented patient harms, more than 476 lives
    saved, and over $70 million in healthcare cost savings in New Mexico.

    Since 2016, 36 New Mexico acute care hospitals have participated in HIIN quality and patient safety
    programs along with 1,600 hospitals across the county. HIIN is two-year grant through the federal
    Centers for Medicare and Medicaid Services (CMS) that set aggressive goals to reduce inpatient harms
    by 20 percent and readmissions by 12 percent by 2019. NMHA administers the New Mexico HIIN with the
    Health Research and Educational Trust (HRET) of the American Hospital Association (AHA).

    The NMHA’s Quality Committee selected the awardees using a point system that recognized overall
    performance, improvement and maintenance of zero patient harms over the past 12 months. Programs
    like HIIN, engage hospital leadership and clinicians at all levels to build on successes and spread best
    practices in education and staff training, mentorship, monitoring, data collection and analysis, and
    governance across the state.

    2019 HIIN Critical Access/Rural Hospital Awardees
    • Roosevelt General Hospital: Reduced patient falls by 34 percent, reduced hospital readmissions by
    almost 40 percent, and maintained zero harm events in central line and catheter associated
    • Holy Cross Medical Center: Reduced hospital readmissions by 14 percent and has maintained harm
    events in C. diff infections, anticoagulation adverse drug events and central line blood stream
    infections (CLABSI).
    • Mimbres Memorial Hospital: Reduced opioid adverse drug events by 21 percent, reduced C. diff
    infections by 56 percent and maintained zero harm events in central line and catheter associated
    • Miners’ Colfax Medical Center: Reduced anticoagulation adverse drug events by over 50 percent and
    maintained zero harm events in central line and catheter associated infections, C. diff infections, and
    hypoglycemia adverse drug events.
    • Socorro General Hospital: Reduced C. diff and central line infections by 100 percent and maintained
    zero harm events opioid adverse drug events, catheter association infections and methicillin-resistant
    staphylococcus aureus (MRSA) infections.
    “Commitment to quality and patient safety is central to the mission of NMHA member hospitals,” said Jeff
    Dye, NMHA president and CEO. “These hospitals’ comprehensive plans, put into action, have made them
    leaders in the state and nation in fostering patient safety and quality,”
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